The agreement
Terms
The practical rules for booking, paying and training with Movemorefeelbetter. We opened the room in 2026; these terms apply from that year.
Booking and cancellation
A session is booked when we confirm it by e-mail or by a note on the floor. Please give at least twelve hours’ notice if you cannot come. With that notice, the session returns to your pack or, for a drop-in, is simply released. Later than twelve hours, the session is treated as used. If we cancel, the session stays on your pack and we offer the next open time.
Groups are capped at six. We will not add a seventh person to make a late booking work. One-to-one and pairs hours are held for the names on the booking.
Packs
Packs are valid for six months from the date of purchase. Unused sessions lapse at the end of that period. You may pause a pack once, for up to eight weeks, by writing to [email protected] before the pause begins. The validity clock stops for that stretch and starts again when you return.
Packs are not contracts that renew. When a pack ends, nothing else is taken from you. If you want another, you buy another. If you decide the room is not right, unused sessions can be refunded at the pack rate as described on the rates page.
Health and your responsibility
We coach training. We do not diagnose or treat medical conditions. By taking part in a session you confirm that you have obtained medical clearance if you need it, and that you will tell us about injuries, illness and any clinician’s guidance that should change the work. If something hurts in a new or unexplained way, stop and tell the coach. We may decline to load an area until you have seen a doctor or physiotherapist.
You train at your own risk in the ordinary sense: lifting, conditioning and getting on and off the floor can cause soreness and, sometimes, injury. We programme conservatively and we watch. We cannot remove that risk.
The room
Please follow the house rules on the studio page: book the slot you will use, arrive in time for the warm-up, return kit to its place, keep phones in the bag unless you are on call for a dependant, and do not bring unbooked guests onto the floor. We may ask someone to leave a session if the room cannot run safely. We will not do that lightly.
The building has stairs and no lift. Tell us before you visit if that is a problem and we will be honest about whether the room can work for you.
Changes to the timetable
We may move or cancel a slot when a coach is unwell, when the building is closed, or when a public holiday makes the hour unusable. We will write to the people booked on that hour. Recurring groups can shift by a small amount if the week around Tiong Bahru changes; we will give as much notice as we have. A change of timetable is not a change to the price you already paid.
Payment
Prices are as shown on the rates page and are what you pay. Payment is by PayNow or by card at the desk. We send a receipt by e-mail. We do not store card details for automatic withdrawal. A pack is opened when payment has landed, not when a form has been sent.
Singapore law
These terms are governed by the law of Singapore. If we have a dispute we cannot settle by talking, the courts of Singapore have jurisdiction. If a part of these terms cannot be enforced, the rest still applies. We may update this page; the version on the site on the day you book is the one that applies to that booking.